Infomax’s ConnectPlus program is a comprehensive service package for offices relying on interconnections between desktop PCs, networks and imaging systems. A complete answer for hands-off installation, setup and optimization, ConnectPlus keeps your systems up-to-date and working together as efficiently as possible.
When your systems are linked, you need each piece of equipment to perform as strongly as the next. ConnectPlus ensures that everything is working correctly and economically, whether we’re setting up new machines or reconfiguring what you already have. For one flat fee, ConnectPlus puts all of Infomax’s resources at your disposal.
Design, installation and training
- Recommendation and configuration of imaging systems
- System design
- System installation
- Staff training (by hour or up to 30 days of instruction, whichever comes first)
- Complete assembly and testing of equipment, accessories and software
- Delivery and installation of components and software
- Identification of all product placement criteria
- Assignment of ports, defaults and connections
- Fine-tuning of system components
- Free installation of new device drivers
- Power protection device installation (no charge if equipment is protected by an Infomax maintenance agreement)
Infomax also offers expertise in these additional professional services, available at hourly, blocked time or materials-only rates:
- Additional system, administration and software training
- Computer/network connection support
- System reconfiguration
- Ongoing application development and training
- Cabling (if available)
- Additional memory installation
- Additional component or accessory installation
- Other services as requested by customer
Get Started
Contact us to speak with an Infomax expert about how your office can get started with ConnectPlus. We guarantee a one-hour response time during business hours, or log in to E-Info for 24/7 service.
