How to Get Started On A Preventive Maintenance Schedule

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Your organization relies heavily on its office equipment to carry out important tasks on a daily basis. You can’t afford to have unexpected breakdowns with these valuable devices. This is why a preventive maintenance schedule is so important to implement.

A preventive maintenance schedule will ensure that your devices receive regular maintenance to keep them up and running without any costly disturbances. Let’s take a look at a few tips to help you get your preventive maintenance schedule started today.

  • Make an inventory list. Take a walk through your office and make note of all of your equipment. Once you establish this list, you can decide which devices need to be included on your preventive maintenance schedule.
  • Read through your owner manuals. This will help you understand what kind of maintenance each individual piece of equipment will need. You will also get a good understanding of the timing that is relevant to checking up on each device. If this seems like a daunting task, ask your service provider to break down your devices’ maintenance needs for you.
  • Check the current status of each device. Now that you assigned devices to your preventive maintenance schedule, you need to know the current state of each device and how these devices match up to the manufacturers’ recommendations in the owner manuals. You should also get all of your equipment into decent shape before it goes on your schedule. This evaluation step will help you understand what will be needed to keep your equipment running smoothly as you move forward.
  • Plan out your schedule. You should first map out a long-term schedule for the year, followed up by the planning of a short-term schedule by week. The long-term plan will give you a good overview of everything that needs to be done to keep your devices up-to-date—this schedule will likely be revised along the way as you go. The short-term schedule will keep these tasks on track relevant to the most recent needs of each device.
  • Get the right people on board—and start training! It takes a lot of hard work to design a preventive maintenance schedule. For this reason, make sure that you utilize trained professionals to safely carry out these maintenance jobs. A thorough, effective training program is essential to the success of a preventive maintenance schedule.

 

A preventive maintenance schedule will save you from equipment downtime headaches in the future. To help get you started with your preventive maintenance schedule, contact Infomax today.

5 Quick Fixes for Common Printing Problems

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We’re moving to a digital world, but business still run on paper. So what do you do when printing problems appear? Sometimes it’s best to call in the pros, but a few common print issues can be fixed with a little know-how and a simple tweak here or there.

Don’t let minor printer troubles get you down. Try these quick tips before calling for backup.

1. Paper jams. Open the printer, check for anything jamming the paper’s route, and remove any obstruction before gently (but firmly) removing the stuck paper. Try to pull straight and smooth, making note of where the pressure has it trapped. If the paper does tear, just collect all the pieces before closing the printer cover.

2. Slow printing. Complex images and huge files can send your printer—and you—over the edge. Check your file sizes and image resolutions, eliminate unneeded pictures, or take advantage of features to flatten layers or reduce file sizes. If those tricks don’t help, your wireless connection speed may need a boost or your printer might need a memory upgrade.

3. Using too much paper. If a simple project comes out in a stack the size of War and Peace, it may be time to rethink your defaults. Choose automatic duplex (double-sided) printing or 2-up printing (two document pages per sheet of paper), and reduce your margins to fit more content on a page.

4. Nothing is printing. You’ve hit print and are expecting the happy whirr of the printer coming to life. Instead—nothing. So, what happened? First, make sure the printer is powered on, then check your print settings—maybe your document went to another device. If your job is still in your print queue, try restarting your computer and then, if needed, the printer.

5. Low-quality images. Does your printout look like you forgot to put on your glasses this morning? Blurry, over-pixelated images indicate that you need a higher print resolution. Look for images that are 300 dpi (dots per inch) at a minimum. If something is still off, consider switching to paper designed for printing color images.

If these simple solutions don’t solve your printing problems, call Infomax Office Systems today for service, or to learn about alternate business printing options.

Setting a New Standard for Service in 2016

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Modern businesses rely on linked technology systems to succeed. But, with technology comes service needs, and not many companies can support the infrastructure necessary to keep their office equipment up and running in-house. Outsourcing this job begs its own questions like, “Are you happy with your company’s current service of your desktop PCs, networks, and various imaging systems?”, or “Have you used the same service and maintenance company for years and think it may be time to reevaluate your needs?”. If you think the service you currently receive to support your business’s technology is lacking, consider updating your standard for service in 2016.

Specifically, consider a comprehensive service package for businesses relying on interconnections between all office technologies. This type of service offering boasts a complete answer for hands-off installation, setup, and optimization of office equipment that helps your business thrive by keeping all of your systems up-to-date and working together as efficiently as possible. Infomax’s complete service program—ConnectPlus—provides all of these features to ensure seamless technology integration and performance.

One significant benefit of a comprehensive service package is that a single vendor will assist you with all of your office equipment IT needs. From copiers and printers, to networked computers and software training, you only have one number to call for service, rather than dealing with the hassle of figuring out who to contact for each particular issue.

Moreover, this all-inclusive approach to office technology service ensures that the technician handling your account knows you and your business on a personal level, providing you with one point of contact who understands the intricacies of your business practices and workflows. Coupling intimate knowledge of your business with technical expertise will provide your company with top-notch, customized service.

Having one service provider simplifies your accounting situation, as well. Rather than receiving multiple bills from several providers, billing is consolidated into one invoice when you streamline your services. Merging all of your service and maintenance bills into a single invoice also has the potential to affect your bottom line dramatically, whereby you pay less on one bill than you would if your previous bills were summed.

So why not set a new standard for service in 2016? Working with a single vendor for all of your office’s technology needs ensures that your machines, both individually and as an interconnected system, are working as efficiently and economically as possible. Doing so will guarantee that your office’s workflows are optimized, allowing your team to work at peak performance throughout the year.

Contact Infomax today to speak with an expert about how your office can update its technology services by getting started with ConnectPlus.

When Service Is More Important than Technology

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Technology drives your business, and you depend on your technology equipment to function on a daily basis. Between computers, servers, printers, scanners, and all the elements of your IT network, your company needs its equipment in optimum working condition at all times. And that’s where service comes in. In an ideal world printers would never jam, laptops would never fry, and servers would never crash. But when those things happen, you need a reliable business solutions partner to get you back on track.

Here are a few telltale signs that your technology solutions partner prioritizes service—and your business—above all else.

  • Proactive service and maintenance. In the world of business, you only want the best. A good solutions partner will ensure that your equipment is secure, up to date, and working efficiently. You work hard to make your business the best it can be. Shouldn’t your service partner do the same?
  • Rapid response times. When your equipment needs help, it needs help immediately. A solutions partner that prioritizes response prioritizes your business. Having someone you can call quickly and who will respond immediately is invaluable to long-term business success.
  • Strong local presence. Word of mouth is paramount when it comes to whether a solutions partner will be a good fit. Take time to get referrals for potential service partners, and gain the opinions of trusted colleagues and other local businesses before making your decision. Also remember that a solutions partner’s local presence will equal enhanced flexibility and responsiveness.
  • Expert technicians. A great solutions partner will have the expertise to back up their work. Furthermore, expert, certified technicians will be up to date on all of the latest innovations and advancements, helping keep your business on the cutting edge. This way, your company’s workflow is consistently smooth, efficient, and ahead of the competition.

For a solutions partner that prioritizes your business above all else, contact Infomax today.